Jon Katzenbach, Chad Gomes, Carolyn Black [Archive.org URL]

Feelings are messengers of needs. Meeting needs unlocks positive feelings and energy; neglecting needs does the opposite. […] Emotions and feelings bring our needs — human requirements for survival — to our attention and strongly move us toward meeting them.

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Our feelings advocate for our needs. […] When we are in alignment with meeting a need, feelings push us forward: Positive feelings energize and motivate us. When a need is not being met, feelings slam on the brakes: Negative feelings such as anger and frustration block action and contribution.

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This link between feelings and needs is well established and has been applied across many contexts to improve communication and relationships.

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